Skip to main content

Have you ever lost it?

Viruses happen. Hard drives crash. Data is lost.

You can’t predict it, but you can be prepared. ITS is offering a centralized backup solution for UNC-CH departments. This service is an efficient and reliable backup and recovery technology to protect your computer data.

  • Easy-to-use backup solution
  • 24/7/365 on-demand data retrieval
  • Low-cost way to protect data
  • Automatic backup of desktop or laptop (10 devices per account)
  • UNC signed BAA

Click here for a full list of features.

Price/License: University Departments Only
License: $84.00 per year; Departmental renewals will be automatically billed using the Customer Billing Management (CBM) system
UNC-CH has entered into an agreement with Microfocus (formerly Iron Mountain) to provide a remote backup solution using their Connected MX software. UNC-CH has agreed to purchase a minimum of 600 licenses for Windows and Apple based machines for all UNC-CH affiliates for University owned computers. This license is an annual license that runs from June 30 – July 1, billing is managed through the CBM system. 
  • Offers continuous, WAN-optimized, and secure endpoint data protection.
  • Enables information accessibility on any device by authorized users with support for Windows®, Apple, Android, iOS, and Web browsers.
  • Empowers admins with tools and real-time analytics to manage their Connected MX environment, end-user accounts, and endpoint information.
  • Delivers secure mobile information protection and access through encryption, granular data privileges, and federated authentication.
  • Delivers information control and management through policy “drift” compliance, policy-based protection, rule-based file sharing, and information access scoping policies.

Browser

  • Chrome 37, or later
  • Internet Explorer 11, or later
  • Firefox 32.02, or later
  • Microsoft Edge
  • Safari 7, or later

Operating System

  • Windows 7, or later
  • Mac OS X 10.9, or later

Departmental:

https://software.unc.edu/ordering

(Onyen and Password Required)

Connected MX Web Access Login Page

Please use <onyen>@ad.unc.edu as the user account for first time installation and registration with the new Connected MX service.

If for some reason you inadvertently used another email address please download this file (HPE_Reset) unzip and run it as an administrator to reset the cached email account and restart the agent setup.

Installation Instructions

Manage Backups

Access Files

Migrate Data to a New Computer

User can contact their local support. Support technicians can email software@unc.edu.